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HOME / Q&A

FAQ

The following information may help you find the answer.

What is the main business of Snappy？

A:

As the source factory of lighting systems, Snappy is committed to the R&D ,production and sales of LED drivers, intelligent lighting control systems, indoor and outdoor lighting fixtures and integrated solutions. The company focuses on high-efficiency energy-saving technologies, and its products cover indoor and outdoor lighting, commercial lighting, industrial lighting, outdoor landscape lighting, plant lighting and other fields, and provide highly customized services to meet the needs of global customers.

Are Snappy's products developed and designed by itself? What are the advantages?

A:

All our products are independently developed and produced, and have our own intellectual property rights, and have won various national patents; our products have been sold to various countries and regions around the world.

What is Snappy's quality control system?

A:

We strictly follow the ISO9001 & ISO14001 quality management and environmental system for quality control. Starting from 2021, our ISO9001 certificate was issued by CQC instead of SGS.

What certifications do our products have?

A:

Our products have CE, CB, RCM, PSE, ETL, CCC, TUV, ENEC, EMC, UL, KC ,BIS and other certificates.

How long is the warranty of our products?

A:

All Snappy LED driver products are strictly quality controlled and have a warranty of 5 years. The specific products are subject to the parameter requirements in the specification.

How to buy Snappy products?

A:

Our headquarters is located in Ningbo. Please tell us the products you are interested in and the quantity you order, and we will send you a quotation as soon as possible. We have a standard product inventory and respond to customer needs quickly. Our advantages are always that we have. If the product is out of stock, we will arrange delivery as soon as possible. Please contact us for the specific delivery date.

Tel: +86 0574 2790 2582 Email: sales@snappy.cn

What should I do if there is a problem after receiving the goods?

A:

Please describe the problem in detail. You may need to provide us with photos or videos of the wiring and test methods. We will help you solve the problem as soon as possible. If our products have quality problems during the shelf life, we will deal with them in a timely manner.